Customer Support Representative

We are seeking to hire a professional and enthusiastic individual to join our growing and vibrant team. 

Duties and Responsibilities:

• Identify customer's needs, gather the necessary information and provide the best suitable offers to the customers.
• Provide support and assistance through all channels available (emails, chat, social media both in Greek and English, in a professional and courteous manner.
• Explain policy details and rental agreements.
• Handling client questions or complaints.
• Manage cash, credit card payments and insure accuracy in all transactions.
• Anything related to the customer responsibilities or anything requested by manager under the scope of the position .

Skills and Qualifications:

• Valid driving license for both automatic and manual cars.
• Excellent verbal and written communication skills in Greek and English.
• Excellent customer service and communication skills.
• Very good computer and mathematical skills.
• Energetic, enthusiastic and quick learner.
• Professionalism

Benefits:

• Competitive salary based on car rental industry.
• 21 days Annual leave.
• 3% - 5% salary raise each year depending on performance.
• Invest in yourself with continuous training and evaluation for career development .
• 2 days off per week .
• Yearly bonus depending on performance.
• Paid overtime.

Interested applicants should send their CV to  [email protected]

Thinks to know before applying:

Apply if you are looking for a full time job with no other obligations as the position requires to be available to work on weekends and on shift rotation as we operate 24/7. Mainly for morning shifts 8:30 until 17:00 

Only successful candidates will be contacted. 

All applications will be treated with the strictest confidentiality.