Estonian Customer Search Engine Consultant - Athens

Description

Are you looking for a new job opportunity that will boost your professional experience?On behalf of our client, we are currently looking for Athens-based Estonian Customer Search Engine Consultants, to work for the largest Search Engine worldwide and take his/her career to the next level!On your day-to-day you will:Be in contact with customers via multiple channels of communicationTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerProvide and maintain strong & professional relationships with all partnersEnsure that key stakeholders are up to date on the resolution status of their issueLog the cases on internal systems, while getting up to date with client’s products & services

Requirements

Fluency in Estonian (spoken & written)Very good communication skills in EnglishExceptional communication skills, soft skills, as well as problem-solving skillsGood knowledge of operating systems & Google productsComputer and mobile devices knowledge/tech savvinessEmpathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervisionAbility to adapt and flex style according to customer personality, culture, and profileHelp-desk or system admin experience will be considered as an advantage

Offer

Competitive starting salary (1046€ – 1100€ Gross)14 salaries per yearExtra monthly performance bonusRelocation package(including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)Private health insurance planNumerous benefits & discountsFull training by certified instructorsFree online Greek language coursesGreat professional growth opportunities and multicultural exposure