Front Desk Receptionist

Join the esteemed B4B Hotels team as a Front Desk Receptionist and be part of a leading hospitality group with a rich legacy that began in 1987.

This role is an excellent opportunity for individuals passionate about delivering exceptional guest experiences and who are eager to contribute to the success of a vibrant hotel community. We are looking for candidates who share our commitment to excellence and customer service, making every guest's stay memorable.

Tasks

• Greet guests and assist with check-in and check-out procedures
• Answer phone calls, emails, and in-person inquiries from guests
• Provide information about hotel services, amenities, and local attractions
• Handle guest requests and complaints in a professional and timely manner
• Maintain a clean and organized front desk area

Requirements

• Proven experience as front desk receptionist in 4 or 5 star Hotel.
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize responsibilities
• Strong attention to detail and organizational skills
• Knowledge of hospitality industry and front desk operations
• English & Greek Language is a must.

Zante Plaza Group is a family owned regional hotel group with a history that goes back in 1987 when George Tsourounakis built his first 17 Self Catering Apartments in Laganas, Zakynthos Island.

Nowdays the group is one of the largest regional players in Hotel Ownership, Development, Hotel Management & Consulting firms in Greece.

The firm also owns the brand B4B Urban Hotels.