Front Office Agent

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Job Description - Front Office Agent

Join our Asty Mykonos Team 2023!

The brand new Asty Mykonos Hotel & Spa, promise to guests tailor-made genuine hospitality!

This Cycladic modern hotel is composed of 35 luxury Suites and located on Drafaki area in the heart of Mykonos.

This five star minimal-chic hotel offers sheer relaxation, refined discreet luxury services to its guests and sophisticated Aegean culture and hospitality.

Asty Mykonos Hotel & Spa, is currently seeking to recruit for the above project in Mykonos, professional for the position of

FRONT OFFICE AGENT – MYKONOS (Code: FOA - MYK)

Responsible for the personalized customer service and the smooth operation and cooperation between the hotel departments.

RESPONSIBILITIES:
  • Implementation on a daily basis of the operation procedures of the department
  • Concierge Services
  • Guest Relations skills
  • Offering upscaled customer service
  • Απαραίτητα Προσόντα:

    QUALIFICATIONS:
  • Degree in Hospitality/ Tourism.
  • 2-3 years minimum experience as a Front Office agent preferably in a Luxury Boutique Hotel
  • Excellent knowledge of PMS (preferably PROTEL or HART), MS Office - Computer skills
  • Excellent command of both English and Greek language is essential
  • Very good knowledge of a second foreign language will be considered as an asset.
  • Concierge Services experience is more than welcomed.
  • Guests complaint handling knowledge is required.
  • Self-motivated, enthusiastic and customer-oriented
  • Negotiation with excellent PR & Communication skills
  • Well-groomed with strong interpersonal skills
  • Παροχές:

    BENEFITS:
  • Competitive compensation package
  • Pleasant working environment
  • Supportive management
  • Excellent opportunities for career progression
  • An attractive package of benefits is offered according to qualifications.

    Should you wish to be a member of Asty Mykonos team, please send us your CV with a photo .

    All applications will be treated in the strictest confidence.

    CV’s with no reference code and not fulfilling the above prerequisites won’t be taken under consideration.

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