Front Office Supervisor

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Job Description - Front Office Supervisor

Join our Asty Mykonos Team 2023!

The brand new Asty Mykonos Hotel & Spa, promise to guests tailor-made genuine hospitality!
This Cycladic modern hotel is composed of 35 luxury Suites and located on Drafaki area in the heart of Mykonos.
This five star minimal-chic hotel offers sheer relaxation, refined discreet luxury services to its guests and sophisticated Aegean culture and hospitality.

Asty Mykonos Hotel & Spa, is currently seeking to recruit for the above project in Mykonos, professional for the position of

FRONT OFFICE SUPERVISOR - MYKONOS
(Code: FOM - MYK)

Responsible for the personalized customer service and the smooth operation and cooperation between the hotel departments.

Responsibilities:

  • Oversees on property departments to ensure that an optimal level of service and hospitality, are provided to hotel guests.
  • Trains, schedules, coaches and supports associates, ensuring they perform in accordance under each hotel standards and SOPs
  • Excellent upkeep of the hotel’s areas, facilities and equipment.
  • Plans activities and allocate responsibilities as to achieve the most efficient operating model
  • Prepares all required paperwork, including forms, reports and schedules, in an organized and timely manner
  • Assures hotel maintenance and staff or equipment adequacy
  • Oversees and ensure internal audit standards are met
  • Commits to meet and exceed all key performance standards and measures
  • Able to balance operational needs, implement strategy and display a passion for business excellence
  • Reputation management.
  • Απαραίτητα Προσόντα:

  • Degree in Hospitality/ Tourism.
  • 2-3 years minimum experience as a FOM preferably in a Luxury Boutique Hotel
  • Excellent knowledge of PMS (preferably PROTEL or HART), MS Office - Computer skills
  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
  • Excellent command of both English and Greek language is essential, knowledge of other languages is a plus
  • Prove leadership skills, be results oriented
  • Customer focused, quality driven, superior organizational and follow up skills with a strong eye to detail
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Dedication and willingness to go above and beyond
  • Strong work ethics
  • Παροχές:

  • Competitive compensation package
  • Pleasant working environment
  • Supportive management
  • Excellent opportunities for career progression
  • An attractive package of benefits is offered according to qualifications.

    Should you wish to be a member of Asty Mykonos team, please send us your CV with a photo.
    All applications will be treated in the strictest confidence.
    Original job Front Office Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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