General Manager

SWOT Hospitality  is looking to recruit

General Manager

for SWOT's portofolio resort for an International brand

The Manager is responsible for the overall management and operation of the property.

The ideal General Manager must possess extensive knowledge of hotel operations, a positive attitude, the ability to oversee all operations activities and departments in a hotel in order to maximize revenue, deliver a positive guest experience and create a team atmosphere that promotes learning and mentorship.

Preopening experience is essential.

Duties and Responsibilities:

• The General Manager will provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Ensures that all policies, procedures, with regard to personnel, security, cash handling, guest relations, and safety are followed.
• Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
• The General Manager will develop the annual budget and capital expenditure plans.
• Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction.
• Prepare and submit on a timely basis operational results/reports to corporate office/owners.
• Ensure property hiring and all employee practices comply with company requirements.
• Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
• Remain highly visible and be readily available for guests at all times.
• Thoroughly understand and implement the Brand service culture.
• Support team members to ensure the team's entire workload is completed daily.
• Perform other duties as required.

Requirements

General Manager must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. General Manager Education and/or Experience

• Hotel Management, General Business, or Marketing degree preferred.
• Two to three years of management experience preferred.
• Or equivalent combination of education and experience.
• General Manager Knowledge, Skills and Abilities
• Ability to deal with management, associates, guests, and the general public in a courteous, tactful, and patient manner.
• Ability to work in fast-paced, high energy and demanding work environment.
• The General Manager requires a good understanding of revenue generation and profit/loss implications.
• Possess strong working knowledge of P&L statement.
• Ability to work as a team player with all levels of the hotel staff.
• Excellent guest relation skills.
• The General Manager requires strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
• Dedicated, hard-working, self-motivated to work independently with little guidance.
• Good computer skills.
• Good management skills.
• Practice safety standards at all times.

Benefits

• Competitive renumeration package
• Continuous self-development
• Dynamic, Friendly and Supportive working environment
• Opportunities for career development within the company

SWOT Hospitality  is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please visit .

All applications are considered as strictly confidential.