German Customer Support Agent

Description

We are currently seeking a dedicated and responsible individual to join our team as a Customer Support Agent in Limassol, in the iGaming industry, providing assistance through live chats and emails. Please note that this is an office-based position, and remote work is not available.In this role, your primary responsibilities will include:Handling live chats (up to 3 at a time) and emails.Representing the company with a vivid and responsible personality.Working in shifts on a 24/7 basis with a rotation of 4 days on and 2 days off.Limited phone calls;
majority of interactions through live chats and emails.

Requirements

To thrive in this position, ideal candidates should possess the following qualifications:EU passport holderGerman C2 level and good fluency in EnglishCommitment to a long-term roleAbility to work in shifts (if you work on a Public Holiday you get paid double)Strong communication skillsWillingness to relocate (accommodation and relocation package available for international candidates)

Offer

As part of our team, you'll enjoy a range of benefits, including:Monthly salary: €1500 per monthAccomodation bonus: €300 per month for the first year.Bonus of up to €250 based on customer satisfaction and activity levelNO TAX in Cyprus if earnings are under €19,500 per year22 holiday daysOpportunities for internal growthSocial activities, events, and a positive work environmentFull medical insuranceFree lunch once a monthTwo return flights per year back home, up to €250 per ticket