HR Senior Generalist

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so. In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

Responsibilities:

- Suggest human resources solutions by collecting and analyzing complex information and recommending courses of action.

- Work on initiatives to improve manager and employee performance and experience by identifying systemic problems and suggesting potential solutions.

- Oversee and complete high-impact special projects, including setting timelines, coordinating with senior leadership, conducting in-depth research, developing and organizing information, and ensuring successful implementation.

- Prepare comprehensive reports by collecting, analyzing, and summarizing complex data and trends.

- Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation, including anticipating, enforcing, and advising management on needed actions.

- Own the employee lifecycle process, ensuring a positive and cohesive employee experience.

- Review and file new hire paperwork, ensuring accuracy and compliance.

- Address complex employee relations, employee concerns, and/or disciplinary or performance issues, providing guidance to managers and employees.

- Conduct exit interviews, analyze feedback, and recommend changes to improve retention.

- Update/revise employee policies and procedures as required by law or necessary for the business, leading the implementation of new policies.

- Maintain a positive culture by managing day-to-day office tasks and leading culture-building initiatives.

- Mentor and support junior HR staff, providing guidance and development opportunities.

- Participate in strategic planning and lead HR initiatives to support business objectives.

- Other duties as assigned based on the needs of the business.

Qualifications:

- Bachelor’s degree in Business Administration, Finance, or equivalent work experience.

- 5+ years of direct experience; hourly population and/or call center experience highly preferred.

- Strong ability to multitask, extremely detail-oriented, with great communication skills.

- Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation will be considered a plus.

- Proficient in English.

- Knowledge of Greek employment law.

Education / Certifications: 
Bachelor’s degree in Human Resources OR equivalent work experience

Work Location / Work Schedule / Travel: 

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .