ICT Engineer - Entry level

Minerva Marine Inc. is currently seeking a talented and motivated ICT Engineer to join our team. As an ICT Engineer, you will be an integral part of our IT team, assisting in the maintenance, support, and optimization of our organization's IT infrastructure.

This role is ideal for individuals who are passionate about technology, eager to learn, and possess strong problem-solving skills.

Responsibilities:

• Provide technical assistance and support to corporate users for issues related to software, hardware and networks.
• Install, configure, and maintain computer hardware, software and peripherals.
• Assist in the administration and maintenance of services, including user account management, email services, security management and patching.
• Troubleshoot and resolve problems efficiently, escalating complex issues to senior team members when necessary.
• Provide basic training and guidance to end-users on IT systems, applications, and best practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong knowledge on Microsoft products (Windows, Office, M365, etc.).
• Familiarity with troubleshooting techniques and problem-solving methodologies.
• Basic understanding of IT security principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn new technologies and adapt to evolving IT environments.
• Excellent knowledge of English (verbal and written).