IT Service Analyst

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic, creative and experienced engineers to be part of our growing team. The role is within the Digital Services department and the Personal IT Manager team. Some of the tasks include:

- Verification of digital assets

- Asset management

- Deliver the required documentation for the solution and vessel's operation

- Ticket managing and coordination across teams for certain tickets

- Provide support to the Personal IT Managers

- Maintenance and house-keeping

- Coordination of technology tickets across teams

- Technical services reporting

- Support the delivery of technical and administrative projects including day-on-day tasks

Requirements

• Four-year degree in Technology Engineering, Computer Engineering, Telecommunications or other technical degree
• Fluent in written and spoken English
• A strong passion for Technology
• Relevant work experience
• Well organized and high attention to detail

Great to have:

• CCNA studies and/or certification
• Microsoft certifications
• Basic knowledge of Networking

Benefits

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Excellent variety of benefits including private health insurance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for two consecutive years (2022 and 2023)