Maritime Communications Technical Support Engineer

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative technology graduates to be part of our growing team. Navarino continually invests in the training and development of our people, also funding training with esteemed learning organizations. At Navarino, you will also enjoy a thriving career with a dynamic international leader in the technology within shipping sector. After an extensive and in-depth training program, as a member of our Maritime Communications Technical Support team on a full-time basis and you will provide five-star customer service and promote this idea throughout the organization. Our goal is to provide excellent customer satisfaction, loyalty, retention and meet customer expectations. Your focus area will be to provide technical service-related support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products. The department works on a 24/7 shift schedule where the out of office hours shifts, including weekends, bank holidays & night shifts are remote.

Requirements

• Four-year degree in Computer Engineering, Telecommunications or equivalent
• Fluent in written and spoken English

Additional good-to-have requirements or interests in: 

• Understanding of OSI Layer, TCP/IP networking and firewall
• Linux basic user knowledge
• Understanding in networking products and technology such as routing and switching

Benefits

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Excellent variety of benefits including private health insurance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for two consecutive years (2022 and 2023)