Office and Training Assistant (Graduate)

On behalf of the European Institute of Management and Finance (EIMF) , a leading provider of premium courses, professional and executive education, eLearning and tailored learning solutions, we are looking to recruit an Office and Training Assistant (Graduate), to join their team in Nicosia.

The Position

As an Office and Training Assistant at the EIMF, you will assume the duty of office and administrative support in order to optimise workflow and training procedures.

You will assist colleagues and executives by supporting them with distributing information. You will work closely with the Operations team in the preparation of seminars and will play a key role in the satisfaction of our customers. You will be the first point of reference for all queries and requests and will be an integral part of the company’s workforce.

Main duties and responsibilities include amongst other:

• Answer telephone calls and assist clients, or take messages and redirect them when necessary.
• Undertake occasional receptionist duties, welcome and direct visitors.
• Accept courier deliveries, and distribute hard copy and electronic mail.
• Operate copy equipment, printers, or other equipment necessary.
• Arrange meetings and appointments, both internal and external.
• File and update contact information of employees and suppliers.
• Maintain electronic and hard copy filing systems.
• Check frequently the levels of office supplies and place appropriate orders, in communication with the Operations team.
• Check premises and report any issues or building damages, or similar, to the Operations team.
• Guide clients through the EIMF’s website and assist them through the online registration process for courses.
• Operate the EIMF website’s backend to download registrations to seminars, check for any errors, contact the registered clients, and forward the correct information to the Accountant to proceed to invoicing.
• Assist the Operations team with preparing the relevant seminars’ documentation.
• Assist with the set-up of the meeting rooms and of the physical or electronic classrooms.
• Assist with the set-up of the cafeteria area during seminar break times.
• Check participation during and after seminar sessions, contact absentees and revert to the Operations team.
• Contact seminar attendees or companies in case of pending seminar requirements before and after the end of a seminar.
• Provide the Operations team with relevant status reports after the end of each seminar, within a given time-frame.
• Have knowledge of the requirements of the Human Resource Development Authority (HRDA) of Cyprus, as applicable to seminars.
• Assist clients with the use of the HRDA ERMIS online platform.
• Make sure that seminars are carried out smoothly and that everyone involved is informed about, and adheres to, the EIMF’s and HRDA’s terms and conditions as applicable to seminars.

Requirements

• Bachelor's degree in a any field.
• Excellent command of the English and Greek languages, both verbal and written.
• Excellent knowledge of MS Office (Word, Excel, PowerPoint, Outlook). Knowledge of Microsoft Teams will be considered an advantage.
• Effective telephone skills and strong communication skills.
• High degree of multi-tasking and time management capability.
• Integrity and professionalism.
• Team spirit and excellent relationship-building and interpersonal skills.
• Eligibility for the HRDA scheme for graduates will be considered as an advantage.

Remuneration and Benefits

• Competitive remuneration package, including discretionary performance-related bonus.
• Provident fund upon successful completion of the probation period.
• In-house and external training courses.
• Excellent opportunities for career development and advancement.

Applications

All applications will be treated with the strictest confidentiality.

Interested applicants should apply by clicking on the below link:

Please note that only successful candidates will be contacted.

EIMF is an equal opportunities employer.