Porter

Thanos Hotels & Resorts are currently seeking to recruit a Porter for Anassa Hotel.

Job Role

Assists Guests with their luggage on arrival/departure and ensures that they have a relaxed and enjoyable stay.

Duties & Responsibilities

• To welcome guests with a pleasant smile and extend wishes for an enjoyable holiday.
• Upon arrival, to carry guests’ luggage and escort them to the Front Desk.
• To distribute guests luggage to/from the room assigned in a timely and safe manner.
• To report of any luggage breakages whilst carrying them.
• Transports departing guests’ luggage from room to the lobby and ensures that that luggage is safeguarded until guests’ departure from the Hotel.
• Assists guests with the loading of their luggage to their own cars, taxis etc.
• To ensure the safe, timely and careful delivery of all guests’, messages, post and any other items to guests and also to other offices.
• Always keep an eye on visitors entering or leaving the hotel with close liaison of the Front Office and Security Staff.
• To inform guests of the hotels’ facilities/services available and any special events when required.
• To prepare notice boards for the lobby when requested.
• To ensure all doors are closed when the air conditioning/heating is on in the lobby area.
• To ensure that the areas of the hotel under their jurisdiction, such as entrance and lobby area, are kept neat, clean and tidy at all times.
• Ensures that the lighting in the reception and lobby area is operating as required.
• To maintain personal hygiene and grooming standards.
• To be efficient, honest, reliable and contact guests in a polite, friendly and professional manner.
• Carries any other duties as and when assigned by Supervisors and Front Office Manager.

Requirements

• Previous experience in a similar position at a 5* Hotel would be preferred
• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
• Customer service orientated
• Ability to work in a fast pace environment and cope under pressure
• Commitment to learning & self-development
• Promotes cooperation & commitment within a team
• Inspiring and motivating others while being caring and understanding

Benefits

• An attractive remuneration package based on qualifications and experience 
• Career Progression
• High profile hospitality company of 5* luxury Hotels
• Great work-life balance

If you are interested in joining Anassa Hotel, please click  APPLY or send your CV at  [email protected] or call 00357 26888205 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus.