Project Manager

Etraveli Group  is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like  Mytrip, GoToGate & Flight Network  and serve  Booking.com  with flights. Etraveli Group has also established strategic partnerships with companies like  Skyscanner, Google Flights, TUI, etc .

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2400 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland.

With the Greek office being one of the largest, hosting around 580 employees working from the center of Athens for the rest of the world.

Join us and start as a Project Manager in Customer Services!

Position Overview

This role as a Project Manager is placed in the Project Management Organization (PMO) within our Customer Services department. PMO is responsible for managing all projects within the Customer Services department specializing in automation and tech development projects & implementation. As part of the PMO, you will manage 2-3 large projects or several small to medium sized interrelated projects requiring complex cross-functional collaboration and management at program level.

Responsibilities:

• Determine and define project scope and objectives.
• Gather requirements and procure sign off.
• Cost-Benefit Analysis for each phase of the project in order to prioritize implementation.
• Work close with our Product teams to predict resources and timelines needed to complete the project.
• Create and manage project plans; monitor and review project progress & timelines and identify and resolve issues to ensure project success.
• Provide project updates on a consistent basis to various stakeholders about progress, risks/ issues, adjustments and mitigating actions.
• Utilize best practices and Travel Operations knowledge throughout project execution to continuously improve deliverables.
• Leverage expertise to drive business process improvements.
• Collaborate with the Customer Services, Product and other Internal teams throughout the project.

Requirements

• 2-3 years of direct Project management experience.
• Previous experience in the Travel Industry, specially working with airfare and air rules, would be an asset.
• Strong familiarity with MS office, specially Excel & PowerPoint and PM Tools.
• Familiar with end to end process mapping for projects.
• Demonstrated project leadership skills.
• Excellent analytical & effective interpersonal skills.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• PMP certification preferred but not mandatory.

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Team activities - We also like to schedule company/department/team activities and events outside the office space!
• Fun & Work - We have a relaxed work environment where you can enjoy free breakfast, beverages & fruits, playing ping pong or video games.

*If interested, please send your CV in English*

Diversity disclaimer: At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.