Remote - Customer Service Payment Platform (Dutch Speaker)

Description

Do you like to help and assist customers? Are you ready to start a new adventure as Customer Service Specialist in Athens, Greece? Then keep on reading!Located in Athens - one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience.  Your responsibilities and impact as a Online Payment Platform Support Advisor will be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
Answering incoming customer queries promptlyIdentifying issues and providing effective solutions to ensure customer satisfactionRecording customer data accurately in the CRM systemProviding ad-hoc support as requiredBeing a team player and collaborating for the success of the team and project Skills, qualifications and interests you need to succeed in this role:You are a native Dutch speaker with a good level of EnglishYou are professional, friendly and with empathyYou are highly reliable, adaptable, a fast learner, and you have strong problem-solving skillsYou are a fast learner and eager to develop new skillsA previous experience in Customer Service is a big advantageEU Citizenship or valid work permit for Greece is required What’s in it for you?A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)Salary: 1300€ gross per month x 14 salaries per year + performance-related bonus up to €130 monthlySchedule: available to work in rotative shifts from Monday to Sunday between 10AM and 19PMA Quality Certified Management CompanyA complete relocation package for non-local applicants including:Flight ticket to AthensHotel accommodation for 2 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the companyOther benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round Your Future Company:Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!