Sales Operations Analyst - Cruise & Maritime

Overview of Position:

The Sales Operations Analyst - Cruise & Maritime role manages the progression of a sales opportunity in the pipeline from inception until handover to Order to Cash (OTC) and Service Delivery. This critical role ensures data integrity and adherence to corporate policies and procedures, leading to improved forecasting, profitability, and cash collections. You will be assigned to lead the Cruise and Commercial Maritime verticals in the Europe and Middle East region. The Sales Operations Analyst is the point person for Sales on any sales operations related matter.

The role oversees sales support functions, including but not limited to digital transformation in the sales ordering process, pricing exception approvals, and ad-hoc sales support requests. Recurring objectives for the position are intended to enable:

• Better strategic visibility and alignment across business lines
• Improved ability to prioritize resources and focus based on business opportunities
• Better fidelity in near and long-term forecasting
• More “data driven” and less subjective decision making
• Improved efficiency and accuracy in sales ordering through digital transformation

What you will do:

• Attend internal sales meetings hosted by VP or SVP as well as pipeline reviews on a monthly basis
• Actively monitor CRM for compliance to pipeline guidelines and data accuracy
• Ensure renewals are captured in CRM and are renewed before expiration date
• Understand the stage of an opportunity and anticipates Sales’ needs to close
• Support Sales’ efforts in preparing for and closing the opportunity
• Validate order compliance with Product pricing guidelines and required approvals
• Coordinate final execution of order, including as required and in coordination with account executives, the engagement with accounts to finalize inputs needed.
• Once executed, submit request to OTC/Service Delivery through appropriate platform and as needed ensure order is processed and working through the system
• Enable digital transformation in the sales ordering process

What we need from you:

• Bachelor’s Degree
• 5 years of related professional experience
• Highly analytical and detail oriented
• Innovative, solving problems creatively with positive can-do attitude
• Hands-on experience with Dynamic CRM with experience in sales processes and CRM best practices
• Ability to work well under pressure and prioritize workload and multiple projects
• Excellent verbal and written communication skills with ability to tailor communication style for the recipient
• Proven team player

Even better if you have:

• Experience with communication services
• Experience with Microsoft Dynamics ERP
• Experience with digital sales platforms
• Experience with sales proposals
• Prior project management experience

About Speedcast

Speedcast has successfully completed its restructuring process and emerged from chapter 11 proceedings under the ownership of Centerbridge Partners, L.P. Following Centerbridge’s USD $500 million equity investment in the company, Speedcast now has a clean balance sheet with no secured debt and a healthy cash balance, optimally positioning it as a stable, long-term partner for its employees, customers and vendors.

About Centerbridge Partners, L.P.

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast:

• Our global presence – you get to work with clients and colleagues all over the world, in every continent
• Talented teammates – your co-workers are the best and brightest in the industry
• Industry leadership – be part of the latest advancements shaping the future of communications
• Ability to develop skills – work across departments to gain new skills and valuable experience
• Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.
• Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
• Work on diverse projects – every day is different with our customers from a range of industries around the world