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About us
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalized, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalized way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.
⭐️ If you want to dive deeper into the awesomeness of Welcome's culture, click on this link to check our TikTok account.⭐️
The Team
We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.
About the Role
As the Manager of Sales Operations & Excellence, you will lead and optimize our B2B sales operations to enhance overall performance across our core B2B segment, which includes Hotels, Travel Agents, Vacation Rentals, Airlines, and more. Your role will focus on CRM (HubSpot) excellence, sales strategy, process optimization, and team leadership to ensure our sales operations drive business growth effectively and efficiently. You will take ownership of our CRM system, design and implement automated processes, and lead a team dedicated to providing top-notch B2B customer support. Additionally, you will coordinate with various departments to align goals and strategies, audit sales processes for compliance, and recommend new technologies to improve efficiency. This role reports to the Chief Commercial Officer (CCO).
Key Responsibilities:
Requirements
Benefits
Interested? If we got you excited and you think you have what it takes to join a young, well-funded, and fast-growing startup, then just hit the "Apply for this job" button!
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