Solution Design Consultant

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

We are looking for a Solution Design Consultant who will join our Solution Design & Consulting team, to:

• Act as Trusted Advisors to our Clients throughout their Journey with Qualco (Sales – Delivery – Support)
• Design & Offer end-to-end Solutions that address Client Requirements in a holistic way
• Ensure we have happy Clients that generate new Demand & new Revenue

Reporting to the VP of Solution Design & Consulting, working closely with internal teams (presales, sales, solution design technical analyst, business consultant, project & product management, marketing & BAC) and client teams, a Day in the Life of a Solution Design Consultant at Qualco will include: 

During Sales process: Early engage with prospect clients

• Identify and elicitate the Client Requirements & Business needs. Perform C Level & Stakeholders presentations
• Design the solution of Qualco Products and Services that will address the client needs. Ensure solution design and delivery is the most efficient it can be
• Define how Qualco solutions will provide the best answer for solving client issues
• Scope and size our offering to the prospect clients
• Support bid management/ presales on RFP/ RFI and proposal submission
• Work closely with business consultant to execute independent consulting projects with Clients
• Create architecture and data flow clarity for ease of client understanding

During Project Delivery:

• Ensure project agreed scope by minimizing change requests and clear communication with the client
• Be responsible for the execution of design phase of the projects and produce the solution design deliverable (client ecosystem, detailed scope, interfaces, solution outline for major gaps & critical customer journeys configuration, i.e. strategies). Part of the solution design may be performed during the sales phase or as an independent project
• Be accountable of the project analysis executed by the project team based on the agreed scope

• Overview the project execution in specific milestones to ensure customer satisfaction and adherence to the scope

For existing clients:

• Perform recurring meetings & presentations of Qualco offering
• Identify needs & secure new projects
• Draft solution outline, scope and effort for new projects in existing clients

But also:

• Carry out the corresponding reporting internally and externally to client stakeholders.
• Provide internal expertise throughout the organisation through sharing of knowledge and acting as an expert resource where required.
• Design solutions per market & segment offered by Qualco by combining products (QCR, QLM, D3E, etc.) and Services. Design and scope MVP offering.
• Advise product/ product management and delivery/ support on areas of improvement /delivery efficiency. Give input to product roadmap
• Work internally to define solutions that address client needs (i.e. MVP, new offerings)
• Take initiatives to optimize processes. Liaise with Marketing for content generation regarding our solutions.
• Any other duties commensurate with the grade and the nature of the post.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Deep knowledge of the financial industry, preferably Debt Management’s business processes;
• A minimum of 3 years’ experience in business analysis or software application consulting;

• Strong communication and interpersonal skills, problem-solving ability connecting technology and business problems;

• Experience in working in cross-functional, multinational teams in a fast-paced and dynamic environment;

• A firm command of English and excellent oral and written communication skills;

• University education in Engineering, Finance or Business Management. Post graduate degree desirable but not essential

Benefits

Your Life @ Qualco 
This role is a hybrid opportunity in Athens. 

As a #Qmember, you will live out every day in a truly human-centered culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognized, and there will be great opportunities to ensure your career growth.
Find out more about #LifeatQualco 👉🏼 qualco.group/life_at_qualco_group 

Join the #Qteam and enjoy: 

💸 Competitive compensation, ticket restaurant card, and annual bonus programs

💻 Cutting-edge IT equipment, mobile, and data plan

🏢 Modern facilities, free coffee and beverages, and indoor parking

👨‍⚕ Private health insurance, onsite occupational doctor, and workplace counselor

🏝️ Flexible working model

🤸‍♂️ Onsite gym, wellness facilities, and ping pong room

💡 Career and talent development tools

🎓 Mentoring, coaching, personalized annual learning and development plan

🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities

Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Qualco collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice , before the submission of your application.