SWOT Hospitality Management Company is seeking a talented and enthusiastic Waiter/Waitress to join the 5 star Glyfada Riviera Hotel. As a leading Hotel Management company in the industry, SWOT Hospitality provides exceptional management, investment, and development services to international investors, developers, and top-scale hospitality brands. With our extensive experience in sales and marketing strategies, as well as advisory services, we are the go-to option for businesses seeking guaranteed success. SWOT Hospitality is proud to be the white flag operator of international accommodation brands.
As a Waiter/Waitress, you will have the opportunity to work in a dynamic and vibrant environment where customer service excellence is our top priority. Your passion for delivering outstanding service to guests will contribute to the overall success of our company. With a strong focus on professionalism and attention to detail, our team ensures that every guest has a memorable experience.
Responsibilities
- Greet guests and take their orders promptly and accurately
- Greet and interact with guests, presenting menus and taking drink and food orders.
- Ensure accuracy of orders and promptly communicate any modifications to the kitchen staff
- Serve food and beverages with precision and efficiency
- Monitor guest satisfaction and respond promptly to any inquiries or concerns
- Maintain a clean and organized work area to ensure a positive dining experience
- Collaborate with other team members to provide exceptional service to guests
- Remain attentive to guests' needs while providing an above-and-beyond experience
Requirements
- Previous experience as a Waiter/Waitress or in a similar customer service role
- Excellent communication, interpersonal and complaint-handling skills
- Positive outlook, outgoing customer service-oriented personality
- Ability to thrive in a fast-paced, high-pressure environment
- Strong attention to detail and time management skills
- Knowledge of food and beverage items, including any dietary restrictions or allergies
- Ability to handle cash transactions accurately and efficiently
- Flexible availability, including evenings, weekends, and holidays
- Fluency in English. Knowledge of any additional languages will be considered as a plus.
What's in it for you
- Dynamic, friendly and supportive working environment
- Opportunities for career development within the company
- Continuous training and development
- Work with the best professionals in tourism industry