Dutch speaking Customer Care Agent for Singapore Airlines

Dutch Speaking Customer Care Agent for Singapore Airlines - Fully Covered Relocation Package to Greece!

Role Description

We are seeking a dedicated and customer-focused Dutch Speaking Customer Care Agent to join our team in Athens. Your primary responsibility will be to provide exceptional customer service to Singapore Airlines customers. This includes handling inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, and live chat.

Daily duties will include:

• Responding to customer queries in a timely and professional manner.
• Providing accurate information regarding flight details, bookings, and other airline services.
• Handling and resolving customer complaints and issues efficiently.
• Maintaining up-to-date knowledge of Singapore Airlines products and services.
• Ensuring all customer interactions are logged and documented accurately.

Company Description

At Patrique Mercier Recruitment, we are dedicated to connecting top talent with exciting career opportunities in Europe. Our mission is to bridge the gap between skilled professionals and thriving industries, all while providing comprehensive support and unparalleled service. We pride ourselves on our values of integrity, excellence, and a commitment to fostering a supportive and inclusive workplace culture.

Our company operates across various sectors including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, financial, insurance, and energy. With a small but dedicated team of fewer than 10 employees, we offer a personalized and supportive recruitment experience.

Requirements

• Valid European Union passport or valid EU ID.
• Fluent in Dutch and proficient in English.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and ability to navigate multiple systems.
• No prior experience needed; full training will be provided.

What We Offer

• Fully paid relocation package including flight, transfer, and hotel.
• Competitive salary.
• Fully paid training program.
• Opportunities for career growth and development within the company.
• Comprehensive support from our recruitment team throughout the relocation and onboarding process.

Recruitment Process

• New: Application review and initial screening.
• Screening: Detailed interview to assess skills and suitability for the role.

If you are a motivated individual with a passion for customer service and are looking to start your career with a reputable company, we encourage you to apply via the application form.