Retail Sales Advisor Thiva

At MYTILINEOS , we are catalysts for a sustainable future, leading the green energy transition with innovative solutions while being a reference point for competitive green metallurgy. Our global presence covers two business Sectors: Energy and Metallurgy. With a consolidated yearly turnover of €6.3 billion and a workforce of over 5,500 dedicated individuals, we fuel success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, leaving a lasting impact. At MYTILINEOS , we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are currently looking for a Retail Sales Advisor to join our B2C team as part of our M Energy Customer Solutions Division at the Protergia store in Thiva.

Your role will encompass:

• Providing personalized customer support
• Demonstrating excellent product knowledge
• Understanding customers’ needs and offer the appropriate product/ service
• Keep up with sales targets of the store
• Handling complaints efficiently while maintaining customer loyalty
• Providing after-sales assistance and resolving issues
• Following up on customer requests for timely resolution
• Managing cash transactions securely
• Organizing store displays and maintaining cleanliness

What you bring to the role:

• Bachelor’s Degree
• Minimum 2 years of relevant work experience in Sales environment
• Experience in Energy Sector is an asset
• Continuous Learning, adaptability and attention to detail
• Strong Problem Solving and Decision-making skills
• Excellent communication and negotiation skills
• Proficient in English, both written and verbal

Your Benefits: 

• Competitive remuneration package
• Ticket Restaurant Card
• Group Health Insurance program
• Protergia Discount on electricity & natural gas bills
• Pension Plan

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At MYTILINEOS we are proud to be an equal opportunity employer. Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.