Retail Sales Consultant

Prestigio Plaza LTD is a dynamic and innovative company, operating as a part of the ASBIS Group.

Headquartered in Cyprus, we have a presence across EMEA countries, providing top-quality tech solutions, products and services to our clients in the Omnichannel direction of e-Com and B2C, as well as B2B sector.

Focusing on such brands as Apple, Bang & Olufsen, LOEWE, Dell, Lenovo, HP, Prestigio Solutions, Logitech, AENO, Canyon, JAMF, Microsoft and many more, we provide our clients with the best solutions, services and experience.

We are proud to be the go-to premium retailer of exceptional solutions and unmatched support that help our clients worldwide achieve their business and personal objectives. Our success is based on our incredible team, vast experience, and network of leading global technological vendors. We foster a positive corporate culture, offer competitive working conditions, and provide unlimited career growth opportunities. Choose to be a part of our team of IT future changers and join us in making a difference.

About the position:

We invite you to become a part of our sales team as a Retail Sales Consultant.

Creating a unique experience and services for our customers you will work with premium brands, including Apple, Bang & Olufsen, and Loewe.

You will receive the opportunities to develop your skills in retail sales and the possibility to influence your earnings by your performance!

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals 
• International career opportunities 
• Access to continuous professional development: training, certification programs, events, and team buildings
• Health insurance
• Attractive remuneration package
• Life events’ gifts, corporate presents and awards, years of service bonuses 
• Special prices for the Company products

Key functions:

• Providing customer service in accordance with company standards.
• Consulting clients (including technical aspects) on product selection, recommending the most suitable products, and cross-selling based on corporate standards.
• Advising clients on product-related issues such as warranties, repairs, deliveries, and company policies based on corporate standards.
• Handling incoming calls to the offline and online store, as well as communications in online chat and messengers.
• Informing customers about promotions and other activities.
• Recording sales, refunds, invoices, etc., in the accounting software Exact.
• Operating the cash register and maintaining cash discipline.
• Working with the CRM system (placing orders for missing items, issuing goods to clients upon pick-up, pre-ordering goods).
• Preparing goods for delivery and completing accompanying documents.

Qualification and skills:

• More than 2 years of relevant working experience in similar positions in retail (or in HORECA).
• Experience with premium products and prestigious merchandise, including a personal approach to client, will be an  advantage
• Fluent English. Fluent or upper-intermediate knowledge of Greek. Knowledge of the Russian language will be an advantage.
• Knowledge of IT products, home appliances, audio and video systems is a plus.
• Excellent communication skills.
• Self-motivated and result-oriented.

Whatever your area of expertise and specialisation, you will find a range of career opportunities at Prestigio Plaza.

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