Norwegian speaking technical support roles

Description

Are you tech-savvy? Are you a fluent Norwegian speaker with great communication skills?Available Technical Support positions await you in Greece! Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.Take a step forward and enhance your career by working with us for the most well-known brands in the world.The work-from-home option is offered to candidates living in Greece or available to relocate. If you are a tech enthusiast with fluency in Norwegian and good knowledge of English, then this is for you! What you will do:Communicate with customers via phone, chat & e-mailTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsEnsure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.Log the cases on internal systems, while getting up to date with client’s products & services. What you will bring:Fluency in NorwegianVery good communication skills in EnglishExceptional written and spoken communication skills, soft skills, as well as problem-solving skillsGood knowledge of operating systems & computer applicationsComputer and mobile devices knowledge/tech savvinessBe resourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentEmpathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervisionAbility to adapt and flex style according to customer personality, culture, and profileHelp-desk or system admin experience will be considered as an advantage What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.