Head Waiter/ Α' Σερβιτόροι / Chef de Rang

Avaton Luxury Beach Resort - Relais & Chateaux (www.avaton.com) is seeking an experienced and customer-focused Head Waiter to join our team.

As the Head Waiter at Avaton Luxury Beach Resort, you will play a key role in delivering exceptional dining experiences to our guests. You will oversee the front-of-house operations, manage the waitstaff team, and ensure smooth and efficient service. Your passion for hospitality, attention to detail, and leadership skills will contribute to creating a memorable dining experience for our guests.

Responsibilities

• Train, supervise, and motivate the waitstaff team to provide excellent customer service
• Assist guests with menu selections, provide recommendations, and take accurate orders
• Coordinate dining room activities to ensure prompt and efficient service
• Ensure compliance with health and safety regulations and maintain cleanliness of the dining area
• Resolve customer complaints or issues in a timely and professional manner
• Monitor and manage inventory of dining supplies, including cutlery, glassware, and linens
• Collaborate with the kitchen team to ensure seamless flow of service and timely delivery of dishes
• Assist with scheduling, payroll, and other administrative duties

Requirements

• Previous experience as a Head Waiter or similar role in a luxury dining establishment
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Passion for providing outstanding customer service
• Knowledge of dining room procedures and etiquette
• Ability to multitask and work well under pressure
• Attention to detail and organizational skills
• Fluency in English, both written and spoken. Knowledge of additional languages is a plus
• Flexible schedule, including the ability to work evenings, weekends, and holidays

Benefits

• Complimentary employee stay (new build apartment)
• Complimentary meals whilst on duty
• Complimentary employee transportation
• Internal and external development opportunities
• Competitive salary
• Excellent working conditions and environment
• Opportunities to grow and develop as a hospitality professional
• Training seminars conducted by hospitality experts
• Option to work in other Relais & Chateaux properties around the world