The Sales & Event Manager will have overall responsibility for attracting in-house events.
Creating and implementing an action plan for increasing revenue and maximizing cover
Role
Manage the day-to-day operations and activities, customer requests, queries/complaints within 24hrs
communicating feedback or trends occurring within the business
Attract the desire company`s clientele profile and offer them a unique experience
Maximise all Meeting & Events Sales revenue opportunities through up selling of function items.
Duties/Responsibilities
Executes a wide range of small-scale and more complex proprietary, hosted and third-party events.
Accurate administration and control of all Meetings and Events related reservations and blocks.
Build strong relationships with customers,
Ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively.
Accuracy with business packages development and capability to accommodate this to the right customers.
To keep a clear and user-friendly organised filing system of guests’ details, meeting General Data Protection Regulation (GDPR) for all future and past events
To ensure daily upkeep of the complaints matrix and regularly provide analysis of all feedback received to the business, delivered to the General Manager
To make sure the restaurant reaches or exceeds it potential through constant maximisation of the number of covers.
To exploit the potential of the database, external networks and all relevant fields to source new clientele, as well as to gain further guest information, aiding delivery of guest recognition and return business.
Take deposit payments using our in-house payments system.
Profile
You will have a genuine sales drive attitude and be able to spot the right business opportunity.
Minimum of 3 years’ experience in similar background within a high volume organization.
Demonstrable skills in teamwork and communication
To be self-motivated with the ability to work independently with drive and dedication, and with keen interest in sourcing
new revenue streams and promoting the brand.
A proven track record history of executing and attracting high profile.
A passion for hospitality and delivering extraordinary experiences.
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