AMT - Client Onboarding Specialist (AUD/HK)

• Assist in the end-to-end new account request
  handling, case review and management till the new account is set up
  
• Assist with account opening and client documentation submitted by sales, review the
  document accuracy and completeness in accordance to the bank’s compliance and KYC
  requirements. Or where certain documents are not available upfront, provide advisory to Sales
  on the list of required documents.
  
  
• Documents include client identification and verification documents, contractual agreements,
  account application forms, tax forms, and other documents
  
  
• Assist to review client’s source of wealth profile, background check results and supporting
  documents for corroboration of Source of Wealth (SOW)
  
• Ensure accurate data entry and document upload onto the onboarding system
  
• Work with Sales and relevant stakeholders on any missing documentation and inconsistent
  information inputted in the client's profile and the onboarding system
  
• Keep track of and follow up on any post-onboarding outstanding documents and issues before
  the expiry date
  
  
• Escalate onboarding cases and report issues to manager / supervisor where identified
  

Requirements

• Bachelor’s degree required or equivalent education or experience
  
  
• 3 - 5 years professional experience in the Banking / Financial industry
  
• Prior experience in private banking, onboarding, or KYC / SOW review is an advantage
  
• Fluency in English and Chinese (Cantonese/Mandarin) is preferred