Credit Control/ Payment Specialist

Company : Hays

Job Type : Contract

Hong Kong

Number of Applicants

000+

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Job Description - Credit Control/ Payment Specialist

Your new company

You will be joining a leading insurer to support on their credit control department.

Your new role

Recovering outstanding payments for policies, deductibles, or overpayments.
Negotiating payment plans that are feasible for both the company and the debtor.
Resolving claim discrepancies and identifying issues related to underpayments or denials.
Maintaining accurate records of all collection activities to ensure compliance with legal and industry regulations.

What you'll need to succeed

Communication & Negotiation: The ability to handle difficult, sensitive conversations with tact, empathy, and professional composure.
Technical Proficiency: Experience with CRM tools, billing software (e.g., Epic, Cerner), and Microsoft Excel for tracking and data analysis.
Regulatory Knowledge: Familiarity with the Fair Debt Collection Practices Act (FDCPA) and state-specific insurance regulations.
Core Traits: Strong problem-solving skills, high attention to detail, and the resilience to handle frequent rejection in a high-volume environment.

What you'll get in return

Work life balance
Great opportunity to step into the FS industry
Competitive salary package

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Original job Credit Control/ Payment Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Credit Control/ Payment Specialist

Job Description - Credit Control/ Payment Specialist

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