Datacenter Operator

Salary :

$36,000 - 40,000 yearly

Company : Morgan Mckinley

Job Type : Contract

Hong Kong

Job Description - Datacenter Operator

Purpose: Ensure reliable 24×7 operation of Production and DR Data Centres through facility monitoring, asset/inventory management, access control, remote hands support, batch job execution, manual operations, issue escalation, and non-office-hours user account services.

Key Responsibilities

Perform routine facility walk-throughs, log environmental readings, and escalate alarms/alerts
Conduct regular hardware inventory checks and maintain accurate records of movements, rack diagrams, and location mappings
Enforce data centre access, security key, and escort procedures; keep precise access logs
Execute standard hardware installation and secure degaussing/disposal per bank standards
Manage 24×7 hotline services and up-to-date contact information for both sites
Provide daily remote hands support (tape insertion/ejection, scratch tape preparation for AS400 backups)
Execute scheduled manual operations, batch job submission/monitoring/restarts, and server/service reboots on Windows, UNIX, and AS400 systems
Monitor email alerts/notifications and take instructed actions promptly
Follow predefined escalation and external-party contact procedures for delays or issues
Prepare daily operations status reports and track offsite tapes/hardware inventory
Provide non-office-hours helpdesk support for user account validation and approval

Job Requirements

Higher Diploma / Diploma in Computer Science, Information Technology, or related field
4-6 years of relevant experience in data centre operations and batch job execution Banking industry experience is an advantage but not required
Willing and able to work 12 hours rotating shifts
Able to accurately follow predefined instructions and standard operating procedures
Proficient in Microsoft Office (Word, Excel, Outlook)
Good verbal and written communication skills in Chinese and English
Capable of working independently as well as in a team
Strong attention to detail and sense of responsibility

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Datacenter Operator

Job Description - Datacenter Operator

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