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Digital Business Analyst (1 Year Contract)

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Job Description - Digital Business Analyst (1 Year Contract)

Your new company

Join a market-leading insurer recognised for its strong innovation culture and customer-centric digital transformation. The company is committed to building seamless digital experiences across web and mobile platforms, leveraging modern technologies to enhance customer engagement and operational excellence.

Your new role

  • Partner closely with Product Owners, UX/UI teams, developers, and business stakeholders to translate business needs into clear digital requirements

  • Drive end-to-end delivery of digital initiatives-from requirement gathering, user story creation, wireframe/flow validation, UAT planning, defect follow-up, to production rollout

  • Analyse customer journeys to identify improvement opportunities and optimise digital experiences

  • Support digital roadmap planning and contribute insights based on user behaviour analytics, market trends, and feedback

  • Ensure solutions align with regulatory standards, technical feasibility, and business goals


What you'll need to succeed

  • 3-6 years of experience as a Business Analyst, Digital Analyst, or similar role

  • Strong exposure to web and mobile app projects, ideally within insurance, banking, or other digital-focused industries

  • Solid experience in writing user stories, process flows, and functional specifications

  • Familiarity with agile methodology, sprint ceremonies, and working with cross-functional squads

  • Good understanding of UX principles and customer journey design

  • Excellent communication skills, with the ability to engage effectively with both business and technical teams

  • Analytical, detail-oriented, and comfortable managing multiple initiatives simultaneously


What you'll get in return

  • Opportunity to join a top-tier insurer undergoing exciting digital transformation

  • Collaborative, agile, and forward-thinking work culture

  • Competitive salary and comprehensive benefits

  • Exposure to regional projects and cutting-edge digital platforms

  • Clear career progression within a growing digital team


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Original job Digital Business Analyst (1 Year Contract) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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