Insurance Digital BA

Core Responsibilities

• Hands-on Project Delivery: Lead the end-to-end planning, solution design, and execution of AI and LLM-focused products to drive operational efficiency.
• Stakeholder Engagement: Proactively manage relationships with business sponsors and technical enablers to ensure solution alignment with user needs.
• Performance Monitoring: Evaluate the effectiveness of deployed AI models and collaborate with internal/external partners to identify and implement continuous improvement opportunities.
• Market Intelligence: Maintain an innovation-first mindset by conducting research on the latest trends in Generative AI, data management, and knowledge-sharing best practices.
• Governance & Documentation: Develop and maintain comprehensive project documentation, ensuring all activities meet quality and compliance standards.

Minimum Requirements

Education & Experience

• Academic Background: Bachelor's degree or above in STEM or Business Management.
• Professional Experience: At least 5 years of experience in Business Analysis, Project Management, or Consulting.
• Industry Context: Proven track record within Banking or Insurance, specifically managing large-scale, complex change projects involving cutting-edge technology.

Technical & Functional Skills

• AI/Tech Savvy: Prior exposure to Generative AI, LLMs, prompting techniques, and Data Management is highly preferred.
• Strategic Thinking: Ability to translate business "Objectives and Key Outcomes" (OKRs) into functional technical requirements.
• Project Leadership: Demonstrated ability to drive project deliveries across diverse workstreams and cross-functional teams.

Competencies

• Proactive Problem Solver: A self-starter capable of working independently with minimal supervision.
• Communication: Exceptional analytical, presentation, and interpersonal skills to manage both technical and non-technical stakeholders.