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IT Support Engineer (Urgent, In-house)

icon building Company : Hays
icon briefcase Job Type : Contract

Job Description - IT Support Engineer (Urgent, In-house)

Your new company

We are currently looking for an IT Support Engineer for one of our most sizeable in-house clients.

Your new role
  • Serve as the first point of contact for users needing technical assistance
  • Diagnose and resolve issues related to computers, software, and IT services
  • Provide support for Windows systems, productivity tools, Microsoft 365 apps, and other business applications
  • Handle user account setup, permission changes, and access administration
  • Look after office IT equipment, basic server tasks, and network connectivity
  • Assist with server-related checks, system maintenance, and directory services
  • Record and update support requests through the ticketing system

What you'll need to succeed
  • Associate Degree in Computer Science, Information Technology, or related fields
  • At least 2 years of experience in IT support
  • Strong proficiency in Microsoft Windows environments and Microsoft 365 ecosystem, including Microsoft Teams, SharePoint, OneDrive, Intune
  • Strong problem-solving skills, a sense of responsibility, and a team-oriented attitude

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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