M365 Technical Specialist

Salary :

$35,000 - 40,000 monthly

Company : Ambition

Job Type : Contract

Hong Kong

Number of Applicants

000+

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Job Description - M365 Technical Specialist

Key Responsibilities

Microsoft 365 Deployment & Administration

Set up, configure, and maintain Microsoft 365 tenants, including initial provisioning and ongoing administration.
Manage core M365 workloads: Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Security/Compliance features.
Implement and manage Azure AD / Entra ID, including MFA, conditional access, identity governance, and app integrations.
Configure domain services, DNS records (MX, SPF, DKIM, DMARC), and ensure mailflow reliability.

Support & Troubleshooting

Provide Tier 2/3 support for Microsoft 365 issues across identity, messaging, and collaboration platforms.
Troubleshoot identity sync issues (Azure AD Connect), Teams calling problems, SharePoint permissions, and mail delivery issues.

Security, Governance & Compliance

Implement Microsoft 365 security best practices (Conditional Access, DLP, Defender for Office 365, Secure Score improvements).
Support compliance initiatives, governance frameworks, and security reviews.

Automation & Optimization

Use PowerShell to automate repetitive administrative tasks and produce operational reports.
Develop scripts for onboarding/offboarding, bulk updates, and system monitoring.

Documentation & Communication

Produce clear, accurate documentation for procedures, configurations, and troubleshooting guides.
Communicate complex technical concepts in a simple, customer‑friendly manner.

Required Qualifications & Skills

Experience

Minimum 3 years of hands‑on experience administering or supporting Microsoft 365 environments.

Technical Expertise

Strong knowledge of Microsoft 365, including Exchange Online, Teams, SharePoint Online, OneDrive, and Security/Compliance.
Hands-on experience configuring and administering Azure AD / Entra ID.
Understanding of:
- Identity and access management
- DNS (MX, TXT, CNAME, SRV records)
- Networking fundamentals (TCP/IP, VPN, firewalls)
Experience setting up and configuring new Microsoft 365 tenants.

Automation

Proficiency with PowerShell for automation and administration.

Soft Skills

Excellent documentation and communication skills.
Strong problem‑solving abilities and attention to detail.
Ability to work independently and manage priorities.

Preferred Qualifications (Optional)

Certifications such as MS-900, MS‑102, AZ‑104, SC‑300, or equivalent.
Experience with Intune, hybrid Exchange, Defender suite, or cloud migration projects.

Original job M365 Technical Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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M365 Technical Specialist

Job Description - M365 Technical Specialist

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