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Responsibilities:
- Act as a key liaison between business and technical teams for salesforce projects
- Gather and analyze business requirements, translate them into functional specifications
- Prepare user stories, workflows, and documentation for system enhancements
- Coordinate and support UAT, ensuring successful delivery of features
Qualifications:
- Minimum 5+ years of experience
- Strong understanding of CRM processes and system integration
- Excellent communication and presentation skills
- Experience in Agile methodology and stakeholder management
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