Senior Business System Analyst (Microsoft Dynamics 365 & WMS)

Company : Teksystems Hong Kong

Job Type : Contract

Hong Kong

Number of Applicants

000+

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Job Description - Senior Business System Analyst (Microsoft Dynamics 365 & WMS)

Conduct detailed analysis of existing supply chain and warehouse operations across multiple markets.
Identify functional gaps, inefficiencies, and improvement opportunities in current processes.
Produce clear documentation of business requirements and operational workflows.

A global multinational corporation is implementing a regional supply chain transformation program involving the integration of Microsoft Dynamics 365 Finance & Operations (F&O) with a new Warehouse Management System (WMS) across multiple APAC markets.
To support this initiative, we are seeking a highly experienced Senior Business System Analyst to lead functional design activities, drive process alignment, and oversee end-to-end integration work between ERP and WMS platforms. The role requires strong business acumen, deep functional expertise, and the ability to collaborate with cross-regional stakeholders.

Key Responsibilities 1. Business Process Analysis

Conduct detailed analysis of existing supply chain and warehouse operations across multiple markets.
Identify functional gaps, inefficiencies, and improvement opportunities in current processes.
Produce clear documentation of business requirements and operational workflows.

2. ERP-WMS Integration

Lead the functional design of Microsoft Dynamics 365 F&O to WMS integrations.
Define data mapping, interface logic, integration rules, and exception-handling scenarios.
Work closely with middleware and integration teams to ensure reliable and accurate data flows.

3. Project Execution & Delivery

Manage functional project activities including requirement gathering, solution design, documentation, UAT planning, training, deployment, and hypercare support.
Develop and maintain functional specifications, test scripts, user guides, and SOPs.
Coordinate with global, regional, and local teams to ensure timely and consistent delivery.

4. Cross-Functional Collaboration

Engage with IT, supply chain, logistics, operations, and business stakeholders across APAC and Europe.
Serve as a liaison between business users, system vendors, and technical development teams.
Facilitate workshops and meetings to align requirements and ensure solution coherence.

5. System Support & Continuous Improvement

Support downstream integrations including POS, replenishment systems, and Power Platform applications.
Perform root-cause analysis and resolution for ERP/WMS integration issues.
Recommend process enhancements and system improvements to optimize operational efficiency.

6. Governance & Standardization

Ensure alignment with global solution templates and corporate technology standards.
Promote standardization and documentation consistency across all regional markets.

Requirements

Minimum 5 years of experience as a Business System Analyst within ERP supply chain, logistics, or distribution environments.
Strong functional expertise in Microsoft Dynamics 365 Finance & Operations , particularly in Supply Chain Management modules.
Hands-on experience integrating ERP platforms with Warehouse Management Systems or equivalent supply chain applications.
Solid understanding of warehouse operations, including inbound, outbound, inventory management, replenishment, and related processes.
Proven capability in preparing functional documentation, leading UAT, and collaborating with development and integration teams.
Excellent communication and stakeholder management skills, with the ability to work across regions and functions.
Fluency in English is required. Additional languages are an advantage.
Bachelor's degree in Information Technology, Business, Supply Chain, Logistics, or a related discipline.
Regional project experience is preferred.

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Senior Business System Analyst (Microsoft Dynamics 365 & WMS)

Job Description - Senior Business System Analyst (Microsoft Dynamics 365 & WMS)

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