(Senior) Digital Business Analyst - eBanking

Salary :

$45,500 - 660,000 monthly

Company : Michael Page

Job Type : Contract

Hong Kong

Number of Applicants

000+

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Job Description - (Senior) Digital Business Analyst - eBanking

1 year renewable contract w/ permanent conversion
Drive business & UIUX requirements, Review User Journey Design

About Our Client

Our client is a large organization within the banking industry. The company is committed to delivering innovative digital solutions and maintaining its reputation as a market leader.

Job Description

Own the end-to-end requirements process for digital business and customer behavior initiatives.
Collaborate with Digital and Business Product Owners through design thinking to define high-level business requirements and map customer journeys, leveraging market and customer insights.
Lead business and UI/UX requirements refinement with investment product teams and key stakeholders, ensuring alignment and management feedback.
Develop business epics and user stories with clear acceptance criteria, securing stakeholder and risk approvals within agreed timelines.
Ensure digital deliverables meet business objectives and are ready for customer release by supporting in-sprint testing, UAT, and live validation.
Conduct impact analysis and technical feasibility studies for customer journeys to inform front-end and back-end solution design.
Review user journey designs and content prepared by the UI/UX team with stakeholders.
Facilitate collaboration across disciplines, including Product Owners, Scrum Masters, Designers, Tech Leads, Engineers, and QA teams.
Identify risks, issues, and dependencies, and propose mitigation strategies or escalate as needed.
Partner with Investment Product, Marketing, and Digital Commercialization teams to develop communication plans for new product launches or major system enhancements.

The Successful Applicant

Strong analytical and problem-solving skills with exceptional attention to detail and ability to deliver results.
Minimum 3 years' experience in requirements management for digital transformation projects within banking.
Solid understanding of digital investment applications and servicing journeys (highly preferred).
Excellent communication skills (written and verbal) to manage risks and escalate critical issues effectively.
Deep knowledge of design thinking, customer-centric design, Agile methodologies, and best practices.
Ability to balance risk, effort, and benefits to optimize cost-effectiveness and customer experience.
Creative, proactive mindset with a focus on removing blockers and achieving goals.
Comfortable embracing new technologies and challenges outside your comfort zone.
Proficiency in tools such as JIRA, Confluence, and Microsoft Teams for daily collaboration.
Strong negotiation and relationship management skills to align diverse stakeholders with competing priorities.

What's on Offer

15 annual leave days to support work-life balance.
Opportunity to work within a reputable financial services organization
Engagement in innovative digital projects within the digital department.

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(Senior) Digital Business Analyst - eBanking

Job Description - (Senior) Digital Business Analyst - eBanking

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