System Engineer - (Law firm), Up to 60K

Company : Hays

Job Type : Contract

Hong Kong

Number of Applicants

000+

Apply Now

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Job Description - System Engineer - (Law firm), Up to 60K

We are seeking a talented IT System Engineer to provide high-quality 2nd line support for one of our top global law firm clients.

Your new role

Provide 2nd line support for systems, applications, and network issues across global offices
Diagnose and resolve escalated incidents in line with SLAs
Perform remote troubleshooting to minimise business disruption
Manage and document incidents using IT service management tools
Identify recurring issues and collaborate on long-term solutions
Support desktops, laptops, mobile devices, and meeting room technology
Assist with system testing, deployments, upgrades, and maintenance
Escalate complex issues to 3rd line teams or external vendors
Create and maintain knowledge base articles and user documentation
Participate in global IT projects and rollouts

What you'll need to succeed

5+ years of experience supporting Windows 10/11, including hardware, drivers, and user profiles
Solid knowledge of Microsoft 365 (Exchange Online, Entra ID, Teams administration)
Experience supporting both on-premise and cloud-based environments
Familiarity with Citrix environments (user sessions, profiles, connectivity)
Experience troubleshooting network printer issues
Mobile Device Management experience (Intune etc.)
Good understanding of networking fundamentals
Knowledge of Active Directory administration
Native in English is a MUST

What you need to do now
If you fulfil all the qualifications mentioned above and have the drive to succeed, click apply below!

Original job System Engineer - (Law firm), Up to 60K posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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System Engineer - (Law firm), Up to 60K

Job Description - System Engineer - (Law firm), Up to 60K

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