Assistant Manager, SME Account Opening

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Job Description - Assistant Manager, SME Account Opening

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is one of the world’s most highly-rated banks, with Aa1 by Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC is the second largest financial services group in Southeast Asia by assets. The Group offers a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Its insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the leading asset management companies in Southeast Asia.

The Group’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has close to 420 branches and representative offices in 19 countries and regions.

For more information, please visit  to learn more about OCBC Hong Kong.

Summary The position holder is required to take up a Sales role to acquire New-to-Bank clients to SME, offshore/local companies as part of Bank’s strategy to grow CASA base and market share. Responsibilities

• Acquire New-to-Bank clients to SME segment
• Act as the single point of contact, managing the end-to-end KYC process
• Conduct customer due diligence, AML assessment, FATCA and CRS in accordance with regulatory requirements
• Achieve individual business targets and contribute to the performance of the team
• Proactive connect with key contact persons from channels for business expansion
• Timely communication with clients regarding inquiries on know your customer requirements
• Client experience management via handling of customer inquiries with timely response

Requirements

• Bachelor’s degree in Business, Finance or related disciplines
• Minimum 1 year SME banking experience in customer relation management is preferred
• Good interpersonal and communication skills
• Proactive, sales and result oriented
• Proficiency in spoken and written English and Chinese (including Mandarin)
• Fresh university graduate is welcomed
• Candidates with less experience will be considered for Associate

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