Administrator/ Assistant Administrator

ABOUT US

The English Schools Foundation (ESF) is the largest English-medium international school organisation in Hong Kong. Our 22 schools and comprehensive programme of extra-curricular activities bring out the best in every student through a personalised approach to learning and by inspiring curious minds.
There are over 18,000 students from 75 different nationalities in ESF kindergartens, primary, secondary and all-through schools. About 70% of our students have parents who are permanent residents of Hong Kong.
ESF is proud of the high academic and wider achievements of our students. In 2020, 22 ESF students achieved the perfect score of 45 points in the IB Diploma examinations; more than 95% go on to leading universities worldwide.

ABOUT THE TEAM

ESF Hillside International Kindergarten is a vibrant learning community where children, parents and teachers connect, collaborate and belong. Within our safe and nurturing environment, we foster a love for lifelong learning and encourage our children to be kind and responsible global citizens.
Hillside is one of the 22 schools within ESF. It offers an English-medium education for K1 and K2 children aged 3 to 5 years in an open-planned setting. The kindergarten is an IB World School authorised by the International Baccalaureate Organisation (IB) to offer the Primary Years Programme (PYP). IB World Schools share a common philosophy – a commitment to high quality, challenging, international education – that we believe is important for our students.

JOB DESCRIPTION

ESF Hillside International Kindergarten is looking for an Administrator/ Assistant Administrator (Parent Liaison) to start in May 2024. The successful candidate will be joining a hard-working team, within a friendly community. Candidates with more experience will be considered for an Administrator position.

Responsibilities

• Work as a proactive and integral part of the administrative team
• Greet visitors and callers in a professional and courteous manner and provide them with the appropriate information and assistance
• Answer school general e-mail, assist with school-based inquiries from parents, develop an understanding of the curriculum to communicate this to parents
• Manage student records, class allocations and e-notice systems, online sign-ups, information packs and manage data-gathering systems
• Assist parents with technical problems and usage regarding internal parent-facing systems and apps
• Set up Zoom meetings for parent/teacher consultations on internal systems on Gateway / VLE
• Organise and provide support for events, such as Parent Briefings and volunteering, Parent Tours, school events
• Liaise with third-party providers and school bus companies regarding ad hoc requests
• Manage the attendance system: maintain daily student attendance records, including checking with parents for any unreported absentee
• Manage website content and social media of the school alongside the wider team
• Liaise with the wider ESF Teams for ICT system support and admissions queries

Requirements

• DSE/F.6 or above in any discipline
• Relevant administration experience, preferably within a school environment 

Abilities

• Well organized
• Able to communicate effectively in English and Cantonese
• Strong time management skills
• Strong customer service skills

Knowledge

• Strong computer skills such as Word, Excel, Outlook, PDF, Google Drive & Canva

Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.

Applications will be reviewed on a rolling basis and offers may be extended prior to the job closing date.

By applying for this position, your application may be considered for other opportunities (senior-level roles, head of department, etc.) within ESF.

ESF is an Equal Opportunities Employer

The English Schools Foundation (ESF) is fully committed to providing equal employment opportunity. ESF will not discriminate on the basis of age, race, colour, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by local laws or regulations.

Personal data provided by job applicants will be used strictly in accordance with the ESF's Personal Data Policy, a copy of which will be provided upon request.

Aligned with the recommendations of the International Task Force on Child Protection, we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection.