Appeal Operations (Douyin)

Responsibilities

1. Pay attention to the appeal experience, weigh security, experience and efficiency, and regularly output relevant improvement strategies and functional requirements to improve the appeal experience 2. Through content security, user safety, risk control and other scenarios of penalty appeal issues, discover and locate rules to judge and solve user problems , to improve the review experience 3. Through user feedback data, conduct data analysis on user behavior, content violations, etc., and propose valuable security strategies and product optimization suggestions 4. Connect products and research and development, clarify product solutions and technical solutions, Goal-oriented, coordinate resources to promote the launch of product strategies, and promote the implementation of security strategy work 5. Design key indicators and online dashboards, conduct institutional monitoring of security service content, establish effect tracking and evaluation mechanisms, and monitor promoted projects Responsible for the results, effective acceptance and review of the situation after the strategy is launched.

Qualifications

1. Bachelor degree or above, more than 3 years of experience in community security operations or product operations 2. Have strategic thinking and be good at data Analysis, target dismantling and implementation, and mastering SQL 3. Have a good sense of communication and collaboration, be able to effectively promote cross-team cooperation, and be able to deliver stably in a large user volume and fast-paced scenario.