Number of Applicants
:000+
JOBSUMMARY
[Location flexible in Hong Kong or Shanghai] This role is responsible for supporting the consultation process with stakeholders across business units to assess training needs and design creative, engaging, scalable, and impactful learning experiences that reflect Marriott's commitment to investing in our associates.
The ideal candidate has experience in adult learning and instructional design, can develop learning solutions in multiple modalities such as eLearning, videos, instructor-led courses and blended programs. Where technical expertise is limited, the ideal candidate should demonstrate curiosity and learning agility to become a subject matter expert in the disciplines for which he/she is developing learning solutions for, and to become proficient in the latest authoring tools.
The ideal candidate is a strong communicator, has strong planning and project management skills, and can manage multiple projects and priorities. They can navigate complexity and adjust when there is a change in scope or direction. The ideal candidate enjoys project work and thrives in fast paced, collaborative environment.
EXPECTED CONTRIBUTIONS
Stakeholder Consultation and Training Needs Analysis
Support the business needs assessment process, performance and learning analysis through stakeholder consultation and Subject Matter Experts (SMEs) interviews to understand the knowledge or skills gaps of the target audience.
Learning Experience Design and Development
Partner to create engaging multimedia learning activities and compelling course content that are instructionally sound and enhance retention and transfer.
Learning Deployment and Sustainment
Execute on deployment plans for smooth uptake as well as sustainment plans for keep training programs fresh and relevant.
Collaboration with SMEs
Support the relationships with SMEs from various disciplines, across Greater China, to create and curate content that is accurate, relevant, and contextual.
CANDIDATE PROFILE
Experience
Skills and Knowledge
Education or Certification
CORE WORK ACTIVITES
BUILDING RELATIONSHIPS
Co-worker Relationship
Customer Relationships
Global Mindset
GENERATING TALENT AND ORGANIZATIONAL CAPABILITY
Organizational Capability
Talent Management
LEADERSHIP
Adaptability
Communication & Professional Demeanor
Problem Solving & Decision Making
LEARNING & APPLYING PROFESSIONAL EXPERTISE
Applied Learning
Business Acumen
Technical Acumen
MANAGING EXECUTION
Building & Contributing to Teams
Driving for Results
Planning & Organizing
MANAGEMENT COMPETENCIES
Leadership
.Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
.Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
.Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
.Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others makes a good first impression and represents the company in alignment with its values.
.Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
.Building a Successful Team - Uses an effective interpersonal style to build a cohesive team inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
.Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
.Driving for Results - Sets high standards of performance for self and/or others assumes responsibility for work objectives initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals proactively takes action and goes beyond what is required.
Building Relationships
.Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives utilizes differences to drive innovation, engagement and enhance business results and ensures employees are given the opportunity to contribute to their full potential.
.Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included explores partnership opportunities with other people in and outside the organization influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives maintains effective external relations with government, business and industry in respective countries performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
.Developing Others - Supports the development of other's skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
.Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
.Continuous Learning - Actively identifies new areas for learning regularly creates and takes advantage of learning opportunities uses newly gained knowledge and skill on the job and learns through their application.
.Technical Acumen - Expertly understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations, generate innovative solutions to approach function-specific work challenges, and function as a thought leader in his or her area of expertise.
.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
.Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
oMathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
oOral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
oReading Comprehension - Understands written sentences and paragraphs in work related documents.
oWriting - Communicates effectively in writing as appropriate for the needs of the audience.
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