Assistant Manager, Order Support

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Job Description - Assistant Manager, Order Support

CITIC Telecom International CPC Limited
Looking for a fulfilling career with excellent prospects & comprehensive training with innovative and supportive culture? CITIC Telecom CPC is definitely your choice.

CITIC Telecom International CPC Limited, a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK:1883), is comprehensive Information & Communications Technology (ICT) service provider for multinational corporations (MNCs) and business enterprises with multiple business operations in Greater China, Asia Pacific, United States and Europe.

To cope with our rapid expansion, we invite high caliber candidate with “can do” and “will succeed” spirit to join us for the following position: 

The Challenge We Pose to You:

  • Provide post-sales order processing support on all Customer contracts.
  • Support new product launch, manage service provisioning process to ensure fast and accurate order dispatch to different functional teams.
  • Being a Local loop project manager role and communicate proactively & effectively with local/global partners and customers on circuit provisioning schedule/actual delivery and ensure customer satisfaction is met.
  • Customer order verification and creation in system, job dispatch and project coordination with subsidiaries offices.
  • Review and manage system enhancement with aim to improve operational efficiency.
  • Compile and analyse reports on provisioning status of customer contracts.
  • Handle any ad hoc tasks/projects as assigned.

What You Bring to Us:

  • Degree holder, preferable in Business or related subject.
  • Min. 5 year's relevant experience, prefer in IT/Telco related industry.
  • Good project/order management skills.
  • Good command of written and spoken English, Cantonese & Mandarin.
  • Chinese word processing and MS-Office skills.
  • Excellent interpersonal skills and meticulous to details.
  • Ability to manage multiple, diverse tasks simultaneously.
  • Circuit installation, Sales support or customer order processing background is a definite advantage.
  • Candidate with less experience will be considered as Senior Officer

Our Offer:

5-day work, 14 days annual leave, a competitive remuneration package, comprehensive medical and dental plan, local and regional training and rewarding career opportunities.

Please send your complete resume (in MS word format), inclusive of your available date, current and expected salary by clicking " Apply Now " or by mail to: Human Resources and Administration Department,CITIC Telecom International CPC Limited, 20/F, Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong .

Website:

All information received will be kept strictly confidential and for employment-related purpose only. 

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