Assistant Manager, Order Support

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Job Description - Assistant Manager, Order Support

 

The Challenge We Pose to You:

  • Provide post-sales order processing support on all Customer contracts.
  • Support new product launch, manage service provisioning process to ensure fast and accurate order dispatch to different functional teams.
  • Being a Local loop project manager role and communicate proactively & effectively with local/global partners and customers on circuit provisioning schedule/actual delivery and ensure customer satisfaction is met.
  • Customer order verification and creation in system, job dispatch and project coordination with subsidiaries offices.
  • Review and manage system enhancement with aim to improve operational efficiency.
  • Compile and analyse reports on provisioning status of customer contracts.
  • Handle any ad hoc tasks/projects as assigned.

What You Bring to Us:

  • Degree holder, preferable in Business, supply chain or related subject.
  • Min. 5 year's relevant experience, prefer in IT/Telco related industry.
  • Good project/order management skills.
  • Good command of written and spoken English, Cantonese & Mandarin.
  • Chinese word processing and MS-Office skills.
  • Excellent interpersonal skills and meticulous to details.
  • Ability to manage multiple, diverse tasks simultaneously.
  • Circuit installation, Sales support or customer order processing background is a definite advantage.
  • Candidate with less experience will be considered as Senior Officer

Our Offer:

5-day work, 14 days annual leave, a competitive remuneration package, comprehensive medical plan, local and regional training and rewarding career opportunities.

 

Employer questions

 

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Hong Kong?
  • What's your expected monthly basic salary?

 

Please send your complete resume, inclusive of your available date, current and expected salary by clicking " Apply now " or by mail to: Human Resources and Administration Department, CITIC Telecom International CPC Limited, 20/F, Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.

 

Website:

 

All information received will be kept strictly confidential and for employment-related purpose only.

 

 

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