Assistant Manager (Property Operations & Customer Relations)

Assistant Manager (Property Operations & Customer Relations)

Job Description

Responsibilities:

• Act as a landlord representative to monitor the performance of property management and operation service providers
• Assist in overseeing different teams to ensure a smooth handover experience for buyers, including defect rectification, handover documentation and inspection, etc
• Coordinate pre-handover inspections, documents, and material
• Monitor service providers to ensure quality handover and customer services for all new development projects
• Follow up clients’ inquiries, complaints, emergency cases in a professional manner
• Prepare administration work and report

• Bachelor's degree in Property Management, Facilities Management, Housing Management, or Hotel Management 
• At least 7 years of relevant experience in property operation or property management, including at least 3 years in a supervisory role
• Experience in the takeover and handover of new residential properties is a definite advantage
• Experience in commercial, residential leasing and hotel operation experience is preferred
• Well-versed in property management ordinance, building management ordinance, deed of mutual covenant and tenancy agreements
• Work on duty roster is required
• Good command of both written and spoken English and Chinese (including Mandarin)
• Candidate with more experience will be considered as Manager

Please send your full resume, current and expected salary, contact number and email address to .

Please read carefully the following Privacy Statement before applying: "The personal data of unsuccessful candidates collected for this recruitment exercise will be kept no more than 24 months from its completion for future recruitment use and thereafter destroyed. Information provided will be used for recruitment and appointment related purpose only. The Company will handle all personal data confidentially in accordance with the Personal Data (Privacy) Ordinance."

Candidates have a right to make a data access, correction or destroy request concerning their personal data by applying to the Human Resources Department.