Assistant Systems Manager

Company : Information Technology Services Division

Job Type : Full Time

Hong Kong

Number of Applicants

:

000+

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Job Description - Assistant Systems Manager

Major Duties :
The appointee(s) would take up duties in ONE of the following areas:
(a)	System Development
(i)	To be responsible for the system design, development and maintenance of web applications with various tools and technologies;
(ii)	To assist in collecting user requirements and transforming into functional requirements and technical specifications; and
(iii)	To liaise with and support users for system implementation, bug fixing, user acceptance test, deployment, training and related documentation.
(b)	Digitali s ation
(i)	To develop e-Forms, PowerApps and Automated Workflows to support end-to-end process management;
(ii)	To configure SharePoint, including creating and managing site collections, handling user accounts and permissions, and developing custom solutions for the organisation;
(iii)	To perform system administration tasks in Microsoft 365;
(iv)	To be responsible for the implementation of any new Microsoft 365 services within the organisation;
(v)	To execute system administration tasks in the Robotic Process Automation system, including design, implementation, management, and maintenance of the RPA system and related automation processes;
(vi)	To assist in collecting user requirements and transforming into functional requirements and technical specifications; and
(vii)	To support in managing vendor, ensuring the timely delivery of products and quality services in accordance with project requirements.
(c)	Infrastructure Management
(i)	To maintain the campus network, WIFI service and IT application systems with servers;
(ii)	To provide technical support on data centre management, operations and monitoring;
(iii)	To assist in managing IT systems and services on Windows / Linux / Virtualisation / Cloud platforms; and
(iv)	To assist in conducting administrative tasks in systems / servers upgrade, cross-platform migration, backup & recovery with performance tuning.
Requirements :
(a)	(i)	A recognised degree in IT or equivalent with at least 2 years’ relevant experience; OR
(ii)	A recognised higher diploma in IT or equivalent with at least 5 years' relevant experience;
(Applicants with a recognised degree in IT but less experience, or a recognised higher diploma with at least 3 years' relevant experience may apply. Candidates who have completed or are awaiting formal results of a degree may also apply.)
(b)	For Major Duties in (a) System Development , applicants with good knowledge / certifications and hands-on experience in ANY of the following aspects will be an advantage:
(i)	Java, preferably including Java Framework (e.g. JSF / Hibernate / Struts / Spring);
(ii)	HTML5 / JavaScript, preferably including AJAX and / or jQuery;
(iii)	ASP.NET / C#; and
(iv)	Microsoft Dynamics 365.
(c)	For Major Duties in (b) Digitalisation , applicants with good knowledge / certifications and hands-on experience in ANY of the following aspects will be an advantage:
(i)	Microsoft Power Platform (Power Apps & Power Automate, Power BI);
(ii)	Microsoft SharePoint Online and Microsoft SharePoint 2019;
(iii)	Microsoft 365 Administration;
(iv)	Microsoft Office 365;
(v)	Nintex Workflow and Nintex Forms;
(vi)	Automation Anywhere;
(vii)	Programming languages relevant to system automation, integration, and web application development, including Microsoft PowerShell, Python, Java, SQL, C++, HTML, CSS, and JavaScript frameworks like React or Angular;
(viii)	Responsive web design and development practices to ensure optimal user experiences across various devices; and
(ix)	System programming, network protocols, database management, and application development.
(d)	For Major Duties in (c) Infrastructure Management, applicants with good knowledge / certifications and hands-on experience in ANY of the following aspects will be an advantage:
(i)	Network administration (Cisco / H3C / Ruckus);
(ii)	System administration (MS Windows / Red Hat / AIX);
(iii)	Database administration (Oracle / MS SQL / MySQL);
(iv)	Monitoring (Nagios / SCOM); and
(v)	Required to receive calls and provide supports outside office hours.
(e)	Proficiency in English and Chinese; and
(f)	Good interpersonal skills, self-initiative and be a good team player.
Notes :
(1)	The post is at the rank of “Officer”.
(2)	Applicants with less relevant experience and / or qualification may be considered for the post of IT Specialist, at the rank of “Technician”.
(3)	Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply.
(4)	Appointee(s) may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis.
(5)	Appointee(s) may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Council’s discretion.