BackOffice Operations Administrator

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Job Description - BackOffice Operations Administrator

We are seeking a detailoriented and highly organized BackOffice Operations Administrator to join a crypto trading team in Hong Kong, and working in one of the world's leading digital assets ecosystem. This role primarily focuses on providing administrative and operational support to ensure smooth and efficient backoffice operations.

The ideal candidate has a strong understanding of the crypto exchange landscape, including various platforms, order types, and trade settlement processes.

Location: Hong Kong

Sector: Administration Crypto Trading Operations

Tasks

  1. Trade Settlement and Reconciliation:

  2. Process trade settlements promptly and accurately.

  3. Conduct regular trade reconciliations to identify and resolve any discrepancies.

  4. Collaborate with trading teams and counterparties to ensure timely resolution of settlement issues.

  5. Maintain accurate records of trade settlements and related documentation.

  6. Account Administration:

  7. Assist in the setup and maintenance of client accounts.

  8. Ensure accurate and uptodate client information in the system.

  9. Coordinate with clients and internal teams to resolve any accountrelated inquiries or issues.

  10. Generate reports and statements as required for client accounts

  11. Documentation and Compliance:

  12. Ensure compliance with regulatory requirements and internal policies.

  13. Maintain and update documentation related to backoffice operations.

  14. Assist in conducting periodic reviews and audits to ensure adherence to compliance standards.

  15. Support internal and external audits related to backoffice operations.

  16. Correspondence and Communication :

  17. Handle incoming and outgoing communications related to backoffice operations.

  18. Respond to client inquiries and requests promptly and professionally.

  19. Collaborate with internal teams and external counterparties to address operational queries and resolve issues.

  20. Maintain effective communication channels to ensure smooth flow of information.

  21. Process Improvement:

  22. Identify opportunities for process improvement and efficiency enhancements.

  23. Collaborate with the operations team to implement and streamline operational workflows.

  24. Provide suggestions for system enhancements or automation to improve backoffice operations.

Requirements

  1. Bachelor's degree in finance, business administration, or a related field.
  2. 2-4 years of experience in backoffice operations within the crypto trading or financial industry
  3. Strong understanding of the crypto exchange landscape, including platforms, order types, and trade settlement processes.
  4. Excellent organizational and time management skills.
  5. Proficiency in relevant software and tools used for trade settlement and documentation management.

Benefits

  1. 16 annual leave days
  2. Medical insurance (basic coverage)
  3. Share option package
  4. Laptop provided
  5. For overtime working: dinner compensation
  6. Negotiable Salary
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