Branch - Assistant Branch Operations & Services Manager

Together, we can achieve more

The Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres throughout the city.

Overseas, BEA has established a presence in Southeast Asia, the United Kingdom, and the United States. Worldwide, including Hong Kong and the rest of Greater China, BEA operates around 130 outlets and employs approximately 8,000 people. We invite you to become part of our team and to pursue a bright and exciting future.

Responsibilities

• Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures
• Safeguard customer information and the Bank's properties
• Assist customers and branch personnel in complaint cases
• Motivate and monitor customer referrals and referral quotas achieved by tellers
• Provide customer service and assist the Branch Manager / Assistant Branch Operations Manager in sales-related matters

Requirements

• HKDSE/HKCEE or above, with 5 subjects, including Chinese, English and Mathematics at Level 2/Attained/Grade E or above

• A minimum of 3 years' relevant experience of which 1 year at supervisory level

• Pass in the Insurance Intermediaries Qualifying Examinations (IIQE Paper 1, 2, 3 or equivalent)

• Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer (HKSI Paper 1, 7, 8 or equivalent)

• Relevant HKIB qualification is an advantage

• HKIB Certified Bankers preferred

• Pass in the Mandatory Provident Fund (optional)

• Sound knowledge of the retail banking business and operations

• Good interpersonal, communication, sales, and management skills

• Self-motivated and able to work under pressure

• Proficiency in both spoken and written English and Chinese, knowledge of Putonghua will be an advantage

Please apply online via the BEA Careers website at  or by clicking the 'Apply Now' button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. 

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months.