Director, Design and Project Management

JOB SUMMARY

Deliver design and project management services for assigned brand projects on an established schedule within approved budget and to standards agreed to with the Client.

CANDIDATE PROFILE

Education and Experience:

• Minimum 10 years progressive experience in hotel design and project management 6 years' experience in the design and project management of hospitality projects
• Knowledgeable about innovation and trends both inside and outside of industry
• Strong communications skills (written and verbal)
• Excellent business acumen
• Complex problem solving & creative solution skills
• Ability to build strong working relationships across departments & teams
• Ability to negotiate and be flexible when appropriate
• Excellent organizational skills & ability to manage multiple priorities & resources
• Knowledgeable about all aspects of hospitality design and operations
• Be able to take a project from design through the construction process, start to finish
• Strong listening skills, hearing what customers and co-workers are trying to communicate in verbal, written and all forms of communication
• Must be able to build and maintain strong relationships with all levels throughout Marriott International and our Development partners
• Must be responsive to the customers' needs
• Must be able to mentor and provide support to foster an environment of empowerment
• Must be experienced in lodging design, construction and project / process management
• Experience in managing the development of scopes of work, financial and scheduling management associated with the construction of multiple lodging properties and owner relations
• Must have the ability to solve problems that will meet the expectations of the brands and the guests, while maintaining sound economic judgment for the Owner, and Marriott International
• Significant skills in hotel Architecture, Construction and Project Management or related design discipline or equivalent experience

CORE WORK ACTIVITIES

• Develop and maintain strong relationships with Owners, Development, Brand and Regional Operational / Continental leaders.Provide constant and consistent communication, cooperation and collaboration with ownership, regional teams and properties.
• Deliver Managed projects on schedule, within budget and to the quality standards required by the brand.
• Maintain a punch and acceptance turn-over process utilizing the new build ground support to accept and turn-over the buildings to operations.
• Be the single point of responsibility for managing the project process within Global Design, and provide monthly forecasts and monthly status reports.
• Review and monitor internal labor and project costs to ensure current costs are in alignment with proposed budgets.
• Develop project schedules, track and review construction documents.
• Understand and communicate transaction details in an internal and external kick-off meeting for every project.
• Identify, work to resolve and communicate project-related issues and resolutions.
• Manage multiple projects, which are medium to large in size and complexity, to schedule and budget.
• Make decisions on a project basis, as an innovative problem solver, taking risks working with the design team, Owner, Brand and Operations.
• Manage internal and external resources for project.
• Working with the department Business Director(s) development of the Technical Services Agreement (TSA) or project cost for Development funded projects / discipline and phase of project.
• Lead / direct activities in the early formulation and feasibility stages of a project.
• Market and actively support the products and services provided by the MI Global Design group.
• Represent the division/MI, both internally and externally, on projects to senior representatives.
• Make presentations to senior leaders and owners to gain their approval of the recommendations.
• Provide leadership, management direction and guidance to relevant internal and external team members to ensure that they have the necessary information to complete their responsibilities.
• Collaborate with business unit leaders to market and sell the assigned brand to key new and existing owners/franchisees to expand brand recognition and promote development opportunities.
• Advice and update owners and franchisees regarding brand design direction and initiatives. Implement such initiatives on a project-by-project basis working with Global Strategies group within Global Design.
• Provide mentorship to junior staff members to help them develop as future leaders in brand design and project management.
• Provide day-to-day review of team members' professional performance and provide input for their improvement and career development.
• Foster an environment of Associate empowerment proving support, guidance and leadership, to all associates within project teams and all Global Design Associates.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making -Identifies and understands issues, problems, and opportunities obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams -Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others assumes responsibility for work objectives initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals proactively takes action and goes beyond what is required.
• Planning and Organizing -Gathers information and resources required to set a plan of action for self and/or others prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships -Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships -Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Global Mindset -Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives utilizes differences to drive innovation, engagement and enhance business results and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning -Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen -Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
  • Operations Program Design & Development-The ability to lead and/or contribute to establishing operational requirements using various inputs (e.g., market research, brand), develop content that translates to product and service specifications, such that programs can be executed in brand voice at the property level in an efficient & cost effective manner for the following disciplines: Culinary, Bar and Restaurant, Event Management, Rooms and Guest Experience, Retail and Spa, Engineering, and Procurement.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Understands written sentences and paragraphs in work related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.