Responsibilities
1. Investigate and analyze controversial transactions of cardholders in accordance with relevant bank card regulations 2. Review the deduction and retrieval reports of the daily processing system, identify fraud-related patterns and resolve issues raised by the team 3. Be familiar with bank card-related policies and systems (chargebacks), and keep a close eye on industry trends and regulations updates 4. Assist and support risk control team projects to help achieve the overall goals of the team.
Qualifications
1. Bachelor degree or above, English can be used as a working language 2. More than 3 years of experience in risk control in traditional finance and Internet finance industry, those with payment-related work experience are preferred (including life cycle technology of deductions/disputes) 3. Ability to coordinate and communicate across departments, and be able to convey effective insights and suggestions to team members and management 4. Result-oriented, able to adapt to working in a fast-paced environment, requiring initiative and self-drive 5. Curious, with the ability to identify new risk management methods, and the ability to think creatively.