IT Administrator

Responsibilities

• Assist in managing and maintaining the organization's IT infrastructure, including network devices, servers, and software applications


• Provide technical support to end-users, troubleshooting hardware, software, and network issues and resolving them in a timely manner


• Collaborate with the IT team to implement IT projects, upgrades, and initiatives, with opportunities to take on more responsibilities based on experience and skills


• Assist in developing and implementing IT policies, procedures, and best practices, with guidance and mentorship from senior team members


• Monitor and maintain security measures for the protection of computer systems, networks, and data, with opportunities to learn and grow in cybersecurity


• Assist in managing user accounts and permissions, ensuring appropriate access controls are in place to protect sensitive data


• Coordinate with vendors and service providers for IT-related procurement, maintenance, and support, with opportunities to learn and develop vendor management skills


• Develop and maintain documentation of IT systems, including network diagrams, configurations, and procedures


• Participate in IT training and professional development opportunities to expand skills and knowledge in IT administration and support

Requirements

• DSE / Form 5 or above


• Minimum 5 years of experience in IT administration, support, or a related role


• Basic knowledge of networking concepts, protocols, and technologies


• Familiarity with operating systems such as Windows and/or Linux


• Strong troubleshooting skills and attention to detail


• Excellent communication and interpersonal skills


• A willingness to learn and grow in a dynamic IT environment