KOS International is a professional recruitment consultancy based in Hong Kong, committed to providing high quality HR solutions with superior efficiency for an extensive variety of clients ranging from small and medium enterprises to sizeable corporations, both local and international.
About our client Our client is a logistics service provider with a strong foundation in Hong Kong. Currently, they are looking for an IT Support Engineer to join their team.
About the role
- Handle users' tickets and provide L1/L2 application support regarding company application/system/network issues in a timely manner
- Monitor, manage and troubleshoot applications and systems to ensure a smooth business operation under a team-base
- Perform administration, update, troubleshooting, configuration and health checking on the application & system on a regular basis
- Escalate technical issues to relevant parties, such as internal developers, vendors and network team
- Provide inventory management, documentation, and training to users
Requirements
- Diploma or above in Computer Science, Information Technology or related discipline
- Minimum 1 year of working experience in providing application support; Familiar with SQL command
- Knowledge of system operation and support, such as Linux OS, VMware and Backup solutions, is a plus
- Basic knowledge of networking devices, such as firewalls, Router, and LAN/WAN, is a plus
- Good communication skills and team-working spirit
- Good command of English and Chinese(Cantonese & Mandarin)
- On-job training would be provided; Fresh Grad with relevant working experience may be considered
Click " Apply Now " to apply for this position or call Harry Yau at f or a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.